Management Team
Larry Kaplan, CEO
Larry Kaplan has been a leader in the telemarketing
industry for more than a quarter of a century. He began
his teleservices career in 1975 with Dial America
Marketing, the largest telemarketing company in the
United States. There he pioneered what are now known as
outbound business-to-business campaigns.
In 1980 Larry established Tele America, which quickly
earned a reputation for delivering high-quality
teleservices. Tele America's results attracted
high-profile corporate clients and in 1985 and 1986, the
firm was named to the Inc. 500 list of the nation’s fastest
growing private firms.
In 1989 Larry sold Tele America to an integrated
marketing firm, which asked him to continue to oversee
day-to-day operations. In 1991 he bought back the
company he built and renamed it Tele Business USA. His
goal: To focus exclusively on business-to-business
telemarketing.
Today, Tele Business USA is a proactive teleservices
agency that takes a hands-on approach to every
client—and Larry consistently adds his creativity and
expertise to each and every program. His contributions
and commitment to the telemarketing industry were
recognized in 1996 when Telemarketing & Call Center
magazine presented him with its first ever Lifetime
Achievement Award.
Jeff Levine, President
and COO
Jeff Levine joined the telemarketing industry in 1991.
Starting as a telemarketing agent and working all
segments of the business, in two decades Jeff has
established himself as a leader in the industry
and has proven himself uniquely qualified to guide Tele
Business USA to its current position of leadership in
the industry.
He
has been a sought after speaker at countless industry
conferences of clients and non-clients alike.
Jeff
specializes in
the design of lead generation programs in the areas of
closed loop feedback systems, database analytics, and
territory prospect/client mapping and modeling systems.
In addition to managing the strategic and financial
direction of Tele Business USA he serves as a senior
teleservices consultant to the nation’s largest
financial provider.
Jeff received his MBA in marketing and information and
database systems from Loyola University and his BA in
management from Indiana University.
Robert Levy, Executive
Vice President of Sales and Marketing
Robert
Levy has over twenty years of experience in
business-to-business teleservices. He has served as the
head of sales and marketing for Tele Business USA since
1998, during which time the organization has experienced
tremendous growth. Robert has performed virtually every
job within a phone marketing agency, including
teleservices representative, supervisor, and call center
manager. Robert is a thought leader in how to best use
outsourced teleservices to integrate and complement
clients’ current marketing initiatives.
Robert
was Phi Beta Kappa and graduated with high distinction
from Indiana University with a BA in psychology. He is
a frequent speaker on such topics as "Top 5 Tips for
Improving Teleservices Success," "Building a Quality
Monitoring Program," and "How to Leverage the Phone for
Sales Success."
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