Why Tele Business USA?
Because we are dedicated to the business-to-business market. We represent
the largest domestic and international companies and our high client
retention rate is proof that we satisfy and exceed their expectations.
No matter what your program, market or goals, we can develop a successful
teleservices campaign that will help you meet—and exceed—those
goals.
What services do you provide?
We are the leading professional teleservices agency for outsourced sales,
lead generation and qualification, appointment setting, market research,
database and account management, customer service and fulfillment—on
both an inbound and outbound basis.
What kinds of businesses do you serve?
We deliver the teleservices programs needed by dozens of leading companies
across a broad range of industries, including healthcare, pharmaceutical,
manufacturing, information technology, banking, financial services,
telecommunications and publishing. We also work with smaller organizations
that find it impractical to hire their own field representatives. No
matter how large or small your business, we can work with you to develop
a cost-effective teleservices initiative.
Who founded Tele Business USA? When?
Tele Business USA was founded by Larry Kaplan, a telemarketing industry
pioneer, in 1980. Since then, Tele Business USA has been generating
incremental revenue and building our clients' bottom line through quality
teleservices that enhance their marketing efforts.
Do you ever perform consumer telemarketing?
No. We are devoted exclusively to delivering business-to-business teleservices
solutions.
Where is Tele Business USA located?
We are headquartered in Northbrook, Illinois, a suburb of Chicago. However,
our virtual call center has a presence in 15 states.
How do you bill your services?
We bill all services on an hourly basis.
Who supplies the contact lists?
In most cases, our clients supply us with a database. However, we are
also a list resource and can aid our clients in list procurement.
How do you develop the programs?
Tele Business USA uses a custom 10-step process that delivers the results
you need. The 10 steps include: fact-finding and consulting, program
development, data storage, reports, delivery, Corporate Communication
Representative selection, agent training, implementation, program analysis
and post analysis.
Do you only handle outbound calls?
No. We can also handle inbound calls as well as blended inbound/outbound
programs.
I’m interested in Tele Business USA's
services. How do I contact you?
If you think Tele Business USA can help you leverage your future, click
here to contact us.
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